Privacy Policy

1. Introduction

Bindific is a registered trade name (DBA) of BrandAid, Inc., a Florida Corporation (“we,” “us,” or “our”) and is committed to protecting the privacy of our users (“you” or “User”) and the clients they serve. This Privacy Policy explains how we collect, use, store, and delete information in connection with our web application and services. By using Bindific, you agree to the practices described in this policy.

2. Who We Are

Bindific is a software-as-a-service (SaaS) platform designed for licensed insurance agents and agencies. Our platform assists agents in generating AI-powered video scripts and automated follow-up email campaigns to help convert prospective clients into booked appointments.

3. Information We Collect

We may collect the following types of information when you use our platform:

• Account information: Your name, email address, and agency or business name when you register.
• Subscription and billing information: Plan selection and payment processing data (handled by a third-party payment processor; we do not store full credit card numbers).
• Uploaded documents: PDFs, images, or policy-related documents uploaded to generate AI scripts.
• Client contact data: Names and email addresses of your clients, provided by you for the purpose of running email campaigns on your behalf.
• Usage data: Log data, browser type, IP address, and how you interact with the platform.

4. How We Use Your Information

• To generate AI-powered video scripts based on the documents you upload.
• To send automated follow-up email campaigns on your behalf to your prospective clients.
• To manage your account, subscription, and billing.
• To improve and maintain our platform.
• To communicate with you about your account or our services.

6. Email Campaigns Sent on Your Behalf

Bindific provides automated email campaign services that are sent on behalf of you, the agent or agency. Please note:

• All email campaigns are sent on your behalf and represent your business communications, not Bindific's.
• The purpose of these emails is to follow up with prospective clients and encourage them to book an appointment with you.
• We do not use your clients' email addresses for our own marketing or share them with third parties.
• Once a prospective client has booked an appointment, our email campaign system ceases further follow-up communications for that individual.
• All campaigns are conducted in compliance with the CAN-SPAM Act, including providing recipients with a clear ability to opt out of future communications.

7. Data We Do Not Collect

Bindific does not collect or store:

• Protected Health Information (PHI) as defined under HIPAA. While we serve insurance agents, our platform is not a covered entity under HIPAA and is not designed to handle health-related data.
• Social Security numbers or government-issued identification numbers.
• Detailed financial or medical information about your clients.

If you believe any data of this nature has been inadvertently included in uploaded documents, please contact us immediately.

8. Data Sharing

We do not sell your data or your clients' data to third parties. We may share data only in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating our platform (e.g., email delivery, payment processing), bound by confidentiality agreements.
• Legal compliance: If required by law, regulation, or valid legal process.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice to you.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

Uploaded documents are deleted immediately after script generation as described in Section 5. Account information and client contact data used for email campaigns are retained for as long as your account remains active or as needed to provide services. You may request deletion of your account data at any time by contacting us.

11. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: